Customer Satisfaction Survey

To be able to give you better service, to determine our mistakes, to understand your expectations, to make ourselves more complete, we prepared Customer Satisfaction Survey. We kindly ask you to fill this and return us. Thank you.
Customer Service

1-I can reach easily to contact staff.
Always	Often	No Idea	Reach Uneasy	Reach Hard
2- Stuffs are positive, patient and sensitive
Very good	Good	No idea	Bad	Very bad
3-Technical qualification of stuff
Very good	Good	No idea	Bad	Very bad
4- Attention to complaints and time to react
Very good	Good	No idea	Bad	Very bad
5- Communication capability by fax,telephone,e-mail etc
Very good	Good	No idea	Bad	Very bad
6- Production Performance
Very good	Good	No idea	Bad	Very bad
7- Delivery Performance
Very good	Good	No idea	Bad	Very bad
8-Documentations
Very Good	Good	No idea	Bad	Very bad
9-Willingness for buying new products
Absolutely Agree	Agree	No idea	Not agree	Absolutely not agree
10-We want to work with AKKAR for a long time
Absolutely agree	Agree	No idea	Not agree	Absolutely not agree
11-Price Policy
Very good	Good	No idea	Bad	Very Bad
12-How much important are the questions above
Absolutely important	Very important	No idea	Important	Not important
13-Comparing AKKAR with your other suppliers regarding the questions above
Very good	Good	No idea	Bad	Very bad